Company A
Nine Club was contacted by a PBX dealer who had a mature base of systems in the field. He had focussed on selling hardware and maintenance and had not ever sold lines and calls, preferring to let customer's source lines from BT retail and calls from other service providers that initially brought him indirect access programming business but more recently was carrier pre-selection.
Customer demand for a single source supply including calls and lines had led the company to look at various agent type deals but they became aware that the company could actually contract the customers directly and therefore add value to the business, although they perceived a steep learning curve and did not have the time, resource or will to purchase a billing system and the staff to operate it.
Fortunately, they came across Nine Club and we were able to provide fast cost effective access to the on-line system to provision and bill end users. Company A now provides lines to most of their customer base and builds in a lines and calls service on all new quotes. The benefit of the recurring revenues from network service has added significant and consistent revenues meaning that the company is no longer dependant on Switch sales each and every month.
Company B
An office furniture business needed to diversify in order to grow business in a period of economic slow down; they had a large base and thought a move into telecommunications might prove beneficial. Nine Club was able to provide them with comprehensive help to up-skill them to provide lines and calls to their base. Nine Club provided the billing and all the support to create a profitable Comms division. The Office business set up a separate company for Comms on nine Club's advice in order to create an effective structure for acquisition should this become part of the strategy
Company C
An established reseller of lines and calls was looking to consolidate and reposition his business due to the fact that margins were reducing; he had reviewed his suppliers and found that his voice rates were as competitive as was available. A business associate suggested a discussion with Nine Club, the result was outsourced billing to Nine Club's on-line bureau and a direct debit package to increase collection efficiency. Consolidation of supply of calls via Nine Club reduced admin and speeded up billing. Nine Club also introduced the reseller to new products including data services and Inbound telephony to increase ARPU, the result - more profitable than ever before.
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